We're here for you! Send on over any suggestions, feedback, requests (the good, the bad, and even the ugly). Your opinion counts! Please make sure your email address is spelled correctly. It will be used to send you a reply.
If you have lost your password, you can reset it in just a few steps. However, you'll need to have access to the email associated to your account.
Click here to reset your password
Note: If you did not receive a new password via email, try checking your spam box.
You can change your information and preferences from your "Account page"
Are you sure you want to delete your account?
This means that you will lose all the files purchased on our site that you did not save on your computer, or you will not be able to download them anymore in case your computer crashes. This operation is irreversible.
You can check the status of your subscription here If you are subscribed but you cannot play songs, do make sure you are logged into the correct KaraFun Account.
If songs still aren't playing in their entirety, try restarting your device, logging out, then logging back in, and playing again..
Should you need to modify your password, you can do that here
If you paid via our website directly: Simply login and go to "My Account", then click on "Manage subscription and payments". Finish by clicking on "Cancel my KaraFun subscription". If you paid via another source: ( Such as Apple's App Store or Google Play Store) You would need to cancel the subscription via the service used the make the payment, or you can contact their support team for more help there.
If your payment is refused, please double-check the following points:
If you still have issues after checking the previous points, your bank might block the payment, and in most cases, getting in touch with your bank will solve the issue..
Otherwise, please get in touch with our support team, and we'll try our best to help you.
If you have a card already associated to your account: To update your card information, go to the “My Account” page and then the "My subscription" tab:
If you paid from our website, your KaraFun receipts will be available by accessing “My Account”.
If your payment was made via Apple's App Store or Google's Play Store, you will need to access the invoices on their plateforms.
Microphone input is currently only supported on iOS and macOS. If you are using another device, you won't be able to use your microphone.
On Mac/iOS, you can plug your microphone, then access the "Mixer" button to control volume and apply effects. If the microphone isn’t working, you can try changing the default audio input (macOS only) Compatibility with all microphone models is not guaranteed.
For better results, or if you are using a different platform, please consider using a third-party mixing board.
We are listening to your requests, click here to access our suggestions page
KaraFun tracks are only available online (via streaming), so downloading the songs on your computer is not possible. This is due to the agreements and rights obligations that we have with our partners, artists, and publishers.
However, KaraFun does have the option to sync songs offline for the times when there is no internet connection. This could be a good option for you, as with a normal subscription you can save 1,000 songs offline, and with a pro subscription, you can save KaraFun's entire catalog.
If you are looking to buy and keep karaoke videos on your computer, check out our partner, Karaoke Version. Here's a link to Karaoke Version's karaoke videos: https://www.karaoke-version.com/karaoke/
Our catalog selection depends on the agreements we have with artists, publishers, and our partners. Due to certain legalities and musical rights obligations, we aren't always able to offer what you are looking for. Here's why: https://www.karafun.com/missing-karaoke.html
You can enable or disable the Parental Control feature by accessing “My Account and then “Preferences” (https://www.karafun.com/my/options).
We have several catalogs in PDF and CSV ready to download here https://www.karafun.com/karaoke-song-list.html
The CSV format will allow you to easily make changes to the song list (you can customize it, change font, size, etc.).
You may also be interested in our Remote Feature as well. With this feature, you can browse the entire catalog from any smartphone or tablet. Here is more about it: https://www.karafun.com/help/presentation_249.html
Importing your own songs is not possible with the current version of KaraFun. It is only possible with the Karafun Player 2, which is an outdated version on Windows available here
Alternatively, you can also use the Community Features: This one allows members of KaraFun to upload and add their own files to be shared with other members: https://www.karafun.com/my/community.html
Here's how to save songs:
On KaraFun Player 2 (Windows):
On KaraFun Mac:
On IOS and Android:
On Android TV / Firestick TV:
Here's how to use KaraFun with a second screen:
On Windows:
On Mac:
With IOS and Android devices:
KaraFun offers Remote control, an exclusive feature allowing you to control the app from a web browser on a remote device, whether it's your phone, tablet or any other device connected to the internet.
In order to activate Remote control:
Activate Remote control, and either scan the QR code from your device, or enter the internet address in your device's browser (Safari, Chrome, Firefox).
Next, enter a username for this session and your KaraFun application will then follow the commands that you send from your device.
Please note your KaraFun app and your remote device must be connected to internet at all times.
We're so sorry to hear this!
Would you be willing to provide us with a bit more details? This ensures our team can give a fast, accurate response to your issue.
Still no luck? Get in touch with our team!
