< General questions


I am having trouble logging in



Having trouble logging in? Not to worry, this section will help you step-by-step.

Log in

First, click on « Log in » in the main menu (in the top right corner) or click here.

Enter the username or email and password you chose when signing up, and click on «Log in».

If you used Facebook to login the first time, click on «Log in with Facebook».

If you haven't signed up yet, click on the button below to create an account in just a minute. We will guide you through the process.

Create my account now

I'm having issues with my username or password

If you can't remember your password, click here.

Also, please check the following items:
  • The caps lock key is not turned on
  • The numeric lock key is on
  • Your keyboard has the correct layout (AZERTY instead of QWERTY for example, A instead of Q, etc.)

I can't login with Facebook

If you can't login with your Facebook account and can't remember your Facebook password, click here.

I still can't login

If you're still experiencing issues logging in, please get in touch with our Customer Service.

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