Overview

• What is KaraFun?
• Is it legal?
• Who are KaraFun partners?

General questions

• Can I use KaraFun for a public event?
• How can I pay for my subscription or my pass?
• How can I unsubscribe from KaraFun?
• When is my subscription charged?
• Is there any obligation?
• What can I get with the free version?
• In which countries is KaraFun available?
• Why KaraFun isn't translated in my language?
• Can I help KaraFun with the translation?
• Can I become a partner / affiliate of KaraFun?

My subscription

• When does my subscription start?
• Can I use my subscription without any internet connection?
• How much does it cost?

Catalog

• How many karaoke tracks are available on KaraFun?
• Why are there some tracks unavailable?
• How do you choose the new tracks for KaraFun?
• How often is the catalog updated?
• How can I know if a karaoke contains explicit content?
• Can I download the PDF version of the karaoke songlist?

KaraFun Online

• What is KaraFun Online?
• Can I download KaraFun songs on my computer?
• Can I buy the tracks I like on KaraFun?
• My computer tells me I need Flash Player. Whan can I do?
• Why can't I suggest songs on KaraFun?
• What is the minimum internet connection speed to use KaraFun?
• Can I use KaraFun simultaneously in different locations?
• What are the Smart Suggestions?

KaraFun Player

• General
  • What is KaraFun Player?
  • How much does KaraFun Player cost?
  • Can I play the karaoke songs of the online catalog without any internet connection?
  • What are the system requirements of KaraFun Player?
  • How can I use my subscription in KaraFun Player?
• Features
  • What file formats can I play with KaraFun Player?
  • How can I change the pitch of the karaoke?
  • How can I add or remove the backing vocals?
  • How can I add or remove the vocal guide?
  • How can I record my voice?
  • How to change the tempo of a karaoke?
  • How can I hear my voice in the speakers (monitoring)?
  • How to save a song with my voice and/or tweaks (tempo, key...)?
• Playlists
  • How to create a new playlist?
  • How to open a playlist?
  • Can I use a playlist without any internet connection?
• Display
  • How to turn on / change the scroll of the lyrics?
  • How to play a karaoke fullscreen?

KaraFun Mobile

• What is KaraFun Mobile?
• Can I use KaraFun Mobile without subscribing?
• Which devices are working with KaraFun Mobile?
• Can I use my own karaoke files in KaraFun Mobile?
• How can I send the video to an external screen?
• Can I play the whole catalog from my mobile device?
• What is KaraFun data consumption?

Troubleshooting

• Miscellaneous
  • Why is my debit card refused?
  • My firewall blocks KaraFun
  • KaraFun Player won't launch
  • No sound is going out of KaraFun Player
  • I can't hear my voice in the speakers
  • I cannot record anything with my microphone
• Online
  • Nothing is displayed in the online player
  • I only have 30-second samples for each karaoke
• Mobile
  • I can't download KaraFun Mobile
  • KaraFun Mobile won't start