Horrible distortion since upgrading to 1.17

[sirkevinthegeek]

Hi, ever since I upgraded to v1.17, all of my songs have a horrible grungy distortion. In addition, the sound is very loud, and the built-in volume control doesn't work. I have to turn Windows' master volume control all the way down for the sound to be at a suitable level. I have tried switching every setting I can find in Karafun. I have the mic turned off, and there are no other tracks playing... just the song. If I open the mp3 in Windows Media Player, the sound is fine. Karafun was working great just moments before the upgrade, so nothing has changed on my system. Any help would be greatly appreciated.

[Z]

Hi,

We changed the way the audio is handled to reduce delays when several audio tracks are played at once. Unfortunately, there seem to be some problems with a number of audio chipsets like yours.

May I ask you what audio chipset and what version of Windows you are using ? Are you audio drivers up-to-date ?

Could you create a startup log and send it to support@karafun.com ( check 'Create events log file' in the advanced options & restart KaraFun. The file 'startup.log' can be located in the '<...>\Documents and Settings\All Users\Application Data\Recisio\KaraFun' directory with XP and the '<...>\ProgramData\Recisio\KaraFun' directory with Vista.